WORK EXPERIENCE
Lead Product Designer | Aug 2025 – Present
- Reduced campaign delivery from weeks to minutes by leading UX design for the Campaign Creation Agent; defined core user journeys for the Agentforce Marketing Goals Agent.
Sr. Product Designer | Dec 2019 – Aug 2025
- Led UX across 4 evolution phases of Gen AI campaign creation, automating multi-channel workflows, cutting setup time, and securing 1 patent.
- Led 0-to-1 product design for a patented, no-code ML interface, translating complex predictive models into intuitive user workflows via UX research.
- Led UX across core Einstein AI products (STO, EES, EEF, ECI), driving 25%+ open-rate lifts through Send Time Optimization (STO), reducing subscriber churn via EEF & EEF, and securing 1 patent for AI subject line generation.
Oracle, Redwood Shores
Sr. Interaction Designer | July 2018 – Dec 2019
- Collaborated within a design team to build mobile-responsive Cloud HCM workflows (27M+ DAU), contributing to Oracle’s #1 Completeness of Vision ranking in the 2019 Gartner Magic Quadrant.
- Spearheaded cross-functional UX initiatives to transition our HCM interfaces into the components of the Oracle Redwood Design System.
Interaction Designer | July 2014 – July 2018
- Designed Global HR, Compensation, and Workforce Management modules, building responsive UI patterns.
- Revamped legacy HCM patterns as part of a 2017 UX Task Force, delivering a mobile-first ecosystem that closed competitive gaps and drove enterprise adoption.
- Designed scalable, cross-platform analytical tools for Oracle Management Cloud to manage complex hybrid-cloud telemetry.
UX Design Intern | May 2013 – Dec 2013
- Researched and proposed an optimized UX solution for the Contact Management System (CMS) within the Bloomberg terminal to improve user workflow.
A Little World, Mumbai
UX Design Intern | May 2010 – Jun 2010
- Redesigned the mobile user interface for the micro-banking system called ‘SBI Tiny’ by following a user-centered design process.